What We Collect and Why We Collect It
When you register an account, we collect the information you provide — your name, contact details, and a verified payment method such as Touch 'n Go eWallet, Boost, or GrabPay. This lets us process deposits, verify withdrawals, and keep your account secure. When you fund your
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account through DuitNow or FPX, the transaction reference is logged against your account for reconciliation purposes — we do not store full banking credentials on our servers. We also collect device and session data automatically: the browser type, IP address, and pages visited. This helps us
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detect unusual login attempts and keep your session running correctly on mobile. We do not share your personal data with third parties for marketing. Data may be passed to payment processors solely to complete a transaction you initiated. Retention periods depend on the nature of the
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data — account records are kept for as long as your account is active and for a period thereafter as required by applicable law in the jurisdictions where we operate. Where local law governs data handling, those requirements take precedence. You may request a copy of
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the data we hold on you at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.